Privacy Policy

1. Introduction

Janzay Agency (“Janzay,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website (janzay.com), interact with our services, or otherwise engage with us. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Texas Data Privacy and Security Act (TDPSA).

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out our contact form, request a discovery call, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Company name and website URL
• Project details and budget information
• Any other information you voluntarily include in your message

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies:

• IP address (anonymized where required by applicable law)
• Browser type and version
• Operating system and device type
• Pages visited, time spent, and navigation paths
• Referring URL and search terms
• Screen resolution and viewport dimensions
• Language preferences

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. These may include:

• Essential cookies: Required for core website functionality (e.g., session management, security).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics, Vercel Analytics).
• Performance cookies: Used to monitor website performance and page load times.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To evaluate project fit and prepare proposals or scope documents
• To communicate with you about your project, including status updates and deliverables
• To process payments and manage invoicing
• To improve our website, services, and user experience through analytics
• To send occasional updates about our services (only with your consent, and you may opt out at any time)
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or unauthorized access

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities.
• Contract: Where processing is necessary to fulfill a contract with you or take pre-contractual steps at your request.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
• Legal obligation: Where processing is necessary to comply with applicable law.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with the following categories of third parties only as necessary:

• Service providers: Hosting (Vercel), analytics (Google Analytics), payment processing (Stripe), database services (Supabase), and email communication platforms — all bound by data processing agreements.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• With your consent: For any purpose you have explicitly approved.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Contact form submissions are retained for up to 24 months after the last interaction.
• Client project data is retained for the duration of the engagement plus 36 months for support and reference purposes.
• Analytics data is retained in aggregated, anonymized form indefinitely.
• Financial records are retained as required by tax and accounting regulations (typically 7 years).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Portability: Request your data in a structured, machine-readable format.
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw consent: Where processing is based on consent, withdraw at any time.

To exercise any of these rights, please contact us at support@janzay.com. We will respond within 30 days of receiving your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data in transit
• Encrypted database storage at rest
• Role-based access controls for internal systems
• Regular security audits and vulnerability assessments
• Secure authentication protocols for administrative access

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or reliance on the recipient’s participation in recognized data protection frameworks.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take prompt steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: